Your Privacy Protected
Fully at rajabandot

Rajabandot regards personal data protection as more than a legal obligation — it is central to the trust we build with every member. This Privacy Policy explains in detail how we collect, use, store, and protect your personal information when you use the rajabandot platform via our website or mobile app.

This document is written in plain, easy-to-understand language — not confusing legal jargon. We believe you have the right to know exactly what happens to your data, and we are fully committed to being transparent about it.

This Privacy Policy applies to all users who access or use rajabandot's services, including account registration, gaming activity, financial transactions, and communications with our support team. It covers all our platform channels — the official website, Android app, iOS app, and any related services operating under the rajabandot brand.

By registering an account or continuing to use the rajabandot platform, you agree to the data collection and usage practices described in this Privacy Policy. If you do not agree with any provision of this policy, we encourage you to contact our support team before continuing.

• This policy takes effect from the date you register an account with rajabandot.
• Covers all devices and channels used to access the platform.
• Includes data collected during demo sessions or pre-registration.
• This policy is accessible at any time on this page without requiring login.

Rajabandot only collects data that is strictly necessary to operate the service securely, meet legal compliance requirements, and deliver a personalised experience to you. No data is collected excessively or without a clear purpose.

Every use of data at rajabandot has a specific and legitimate purpose. We do not use your data for purposes unrelated to service delivery or applicable legal compliance. Below is a complete list of data uses we carry out:

• Identity Verification: Verifying that you meet the minimum age and identity requirements for KYC and AML compliance purposes.
• Transaction Processing: Processing deposits, withdrawals, and bonus payments securely and accurately.
• Account Security: Detecting and preventing unauthorized access, fraud, and suspicious activity.
• Customer Support: Providing accurate and effective assistance when you contact our support team.
• Platform Personalization: Personalizing game recommendations and promotions based on your preferences and gaming history.
• Legal Compliance: Complying with reporting and regulatory compliance requirements applicable to our platform's operations.
• Responsible Gaming: Monitoring usage patterns to identify signs of problem gambling and offer appropriate assistance.

Rajabandot does not sell, rent, or disclose your personal data to external parties for marketing or commercial purposes. However, to operate the platform effectively and comply with legal requirements, there are limited situations where we may need to share information with specific parties.

• Payment Service Providers: Required transaction details are shared with payment processors such as FPX, Touch 'n Go, and crypto providers to complete your transactions.
• Game Providers: Minimal game session data is shared with licensed game providers such as Pragmatic Play and Evolution Gaming to ensure smooth gameplay.
• KYC / Verification Services: Identity documents are shared with licensed identity verification service providers for AML compliance purposes.
• Competent Legal Authority: We are required to disclose information to authorities when mandated by a court order or applicable legal obligation.

All third-party service providers working with rajabandot are bound by strict confidentiality agreements and are only permitted to use shared data for the specific purposes defined. They are prohibited from using your data for their own purposes.

Rajabandot continuously invests in the latest security infrastructure to ensure your data remains protected at all times. Our security systems are designed to provide layered protection — from the network layer all the way to the data storage layer.

• 256-bit SSL Encryption: All communications between your device and rajabandot servers are encrypted using TLS 1.3 with 256-bit encryption.
• AES-256 Data Encryption: Data stored in our databases is encrypted using the AES-256 algorithm — the same standard used by defence agencies and banking institutions.
• Two-Factor Authentication (2FA): An added layer of protection that combines your password with verification via SMS or an authenticator app.
• 24/7 Real-Time Monitoring: An automated monitoring system that detects and alerts our security team to any suspicious activity.
• Internal Access Controls: Only staff with specific authorization may access sensitive member data, and all access is logged for audit purposes.
• Environment Isolation: Withdrawal data is fully isolated from development and testing environments to prevent unintended exposure.

Rajabandot uses cookies and similar tracking technologies to enhance your experience on the platform. These technologies help us maintain your login session, remember your preferences, and analyse how you interact with the platform so we can continue to improve it.

Below are the types of cookies we use and their respective purposes:

You can control or delete cookies through your browser settings at any time. Please note, however, that removing essential cookies may affect platform functionality and your login experience.

As a rajabandot member, you have certain rights regarding your personal data. We fully respect and facilitate the exercise of these rights. Below are the rights you hold and how to exercise them:

To exercise any of the above rights, please contact our support team via 24/7 live chat. We will process your request within 30 working days from the date we receive your completed request.

Rajabandot retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or to comply with applicable legal requirements. We do not retain data longer than needed.

Once the retention period expires, your data will be securely deleted using procedures that meet international security standards. Data archived for legal purposes will be isolated from active systems and will not be used for any operational purpose.

The rajabandot platform is exclusively for individuals aged 18 years and above only. We take child protection very seriously and have strict procedures in place to prevent access by minors.

• All account registrations require age verification through a verified KYC process.
• rajabandot does not knowingly collect any personal data from individuals under the age of 18.
• If we determine that an account has been registered by an individual under the age of 18, the account will be suspended immediately and all funds will be returned.
• Any data that may have been inadvertently collected from individuals under the age of 18 will be deleted immediately.

Rajabandot reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform security enhancements. We are committed to notifying you of any material changes before they take effect.

• Minor amendments (such as spelling corrections or language clarifications) may be made without prior notice.
• Material changes that affect your privacy rights will be communicated via your registered email at least 14 days before taking effect.
• Notices of significant changes will also be prominently displayed on the platform's home page.
• Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised policy.
• The "Last Updated" date at the top of this page will always reflect the latest version of the policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, the rajabandot privacy team is here to help. We take every privacy enquiry seriously and are committed to providing accurate and helpful responses.

You can reach us through the following channels:

We aim to respond to all privacy-related inquiries within 1–3 working days. For more complex data rights requests, processing may take up to 30 working days as permitted by applicable law.